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"Primochill was very quick to ship my order. Within two hours they had already packed and shipped my order. It also arrived faster than anything I've ordered on Amazon! "
"Excellent service. Was a great pleasure to work with this company and the people who work for them! I will definitely buy again. "
"Awesome product. Fittings are quality and they look great. Was pulling my hair out trying to get parts for a new build and you guys really came through. After doing more research and seeing that you are a U.S. based family owned & operated business I can honestly say that you have earned a loyal customer. Thank you! You guys rock!"
"Excellent customer service."
There was a mistake in the size of a part that was sent to me. Contacted PrimoChill through their website and was contacted very quickly by phone.
They apologized for the mistake and immediately placed an order to correct the error. No cost to me and the rep was friendly, funny, and made this a simple process. Great products that are back by excellent customer service.
Mistakes happen, and PrimoChill knows how to correct them. I Highly recommend this company. I've trusted my last two builds with their products and I haven't been let down.
"Merchandise arrived in excellent condition and date as promised. They were just what I was looking for. Excellent service kept me informed regarding shipping and arrival dates. A very good experience! Thank you! "
"Fast shipping product in great shape. Works as expected. And I like how you send out a personal email even though I ordered through Amazon
So for all that Thank You!"
"Always had a good experience ordering from you. Only mishap was when the removal tool was left out of my fittings and those arrived 2 days after I sent the email. Excellent customer service and quality parts. "
"Overall, the experience was pretty good. I've been contemplating Bykski parts for a while, and having a US based retailer with a fair amount of stock that also has solid customer service made the decision much easier compared to comparable company's"