How can we help you?
Frequently Asked Questions
Can I pick up my order?
Regrettably, we are unable to provide in-store pickups for online orders at the moment due to limitations with our automated system. We apologize for any inconvenience this may cause.
How can I return an item on my order?
Coming soon! In the meantime, you can reach us at support@primochill.com or simply fill out the form below.
What is the best way to contact PrimoChill if I have an issue with your order?
You can reach us at support@primochill.com or simply fill out the form below.
Need to speak to a expert?
If you require further help with choosing the appropriate components or confirming their compatibility with our products, please let us know.