Not responsible for any hardware damage. Use at your own risk.
We ship via USPS and Fed Ex . For international orders we ship via Fed Ex and DHL. Air shipments will be delivered on the normal business day scheduling provided via the selected carrier. Unfortunately we are not able to ship out orders for specific Saturday deliveries. During peak season carriers suspend their delivery guarantees and delays are common.
Same Day Shipping:
We strive to ship out every order same day if the order is placed by 2:00pm MST. If not, the order will ship out the next business day. Orders with custom powder coating (SX Colors) can take up to 1-4 business days to coat, inspect and pack so please be aware of this. Selecting overnight shipping method or rush fee will not ensure that your order ships same day and is not guaranteed.
If a shipped order is refused or returned undelivered there will be a mandatory 20% restocking fee, a $20.00 Return Service Fee and no refund on the shipping cost. Please be aware that refusal is significantly more expensive then using your own carrier and is NOT recommended.
All packages are fully insured at no additional charge.
If you receive a damaged package, you must notify us within 48 hours of receipt. Sending back damaged merchandise voids the shipping insurance and no credit will be given. Damaged packages must be held for ten days with original packaging for carrier inspection. All packaging and packing materials must be kept for this inspection.
If your package is marked delivered and not received, please contact email@example.com immediately for further assistance.
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Returns Policy for New Products:
Returns will not be accepted without an RMA number provided from firstname.lastname@example.org.
Products returned for credit must be received within 30 days of invoice date and a 15% restocking fee may apply. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
All returned items must be in like new condition with all related parts including screws, manuals, etc. If you have lost, thrown away, scratched or opened sealed boxes or bags – a higher restock fee may apply upwards of 50%. Products that have had fluid ran through them are subject to these higher restock fees.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded this includes B-Stock and Used/Open Box Products.
If a customer is misleading about the defect and evidence of incorrect install/use or tampering has occurred, the return my denied and a higher restock fee may be assessed or the return may be completely denied. A qualified PrimoChill.com technician will test each returned product for defects.
PrimoChill.com will not assess a restocking fee for defective products.
Customers are responsible for ALL return shipping charges on merchandise for any reason. Unless otherwise noted, shipping on products and returns is non-refundable, and returning a product comes at the expense of the customer. Customer will be responsible for paying shipping products/orders back to PrimoChill.com. For no reason do we refund the outbound shipping cost.
Perfect amount to repad the VRAM on a Corsair reference 30x0 water block. Significantly reduced temps compared to Corsair's stock pads. Pair with 1.5mm pads for the VRM, and 2mm pads on the back (I left the back pads stock as I have a 3080 which doesn't have RAM on the back like a 3090.
This is my second water cooling build. I bought this to replace two separate AIOs, a 240mm CPU AIO and a 360mm GPU AIO, in my Corsair 4000X (exactly same as 4000D and 4000D airflow except front is glass). First impression was it was well built and installed easily enough into the case.
Building was a nightmare. First off, it blocks half of my SATA ports on my motherboard. There's a port on the back which would be neat for a drain port, but adding anything to it aside from a temperature probe would make it so you can't close the rear panel. The radiator to reservoir connection point is too close to the radiator, making it impossible for me to fit a 14mm OD hardline tube bent at 90 degrees between the two. I ended up doing a bunch of crazy 90 degree fittings and U turn bends to fit it. The location of the fill port is too deep into the case to reach into to put a stop plug onto, or even to reach a fill bottle to. I added a 90 degree fitting and filled it through the grate in the top of the case (very slow and splashing liquid everywhere).
Turned it on and the DDC pump is loud. Much louder than my Corsair D5 in my previous build. From looking into it, it seems this is just how DDC pumps sound, especially when attached to acrylic distros and thus having no dampening. It's not great.
I was between giving this a 2 and a 3. It technically does what it is supposed to, which is fit a distro plate into a Corsair 4000 case. However, everything about working with it, planning a loop around it, and filling/draining it, makes me feel like this product exists only to check the box without being user friendly in the slightest. I wouldn't recommend it.
The GPU support bracket required cutting to accommodate a motherboard with a built-in io-shield. The screws supplied to attach the side radiator mounts where too short and needed to be replaced with longer ones. New mounting holes need to be drilled for the flexible fan arm if it is being used with an EATX motherboard. Also don't follow the wiring instructions for the Vandal switches for the power button or it will power down 5 seconds after it Powers up. A 360 mm radiator does not fit on the sides nor the back but can be attached to the bottom mount. Other than all that it's well built and looks really cool. Works really well if you're only using 240 or 280 mm radiators.
came with hollow silicone bending tube in which you can not make tight bends with your listing does not specify which it comes with but in pic on the listing shows the solid bending tube
Great price and the tubing looks great. Very easy to work with and bend. I highly recommend it.