- Fan:Open or Closed Chassis Fans
PrimoChill is not responsible for any hardware damage. Use at your own risk.
We ship via USPS and Fed Ex . For international orders we ship via Fed Ex and DHL. Air shipments will be delivered on the normal business day scheduling provided via the selected carrier. Unfortunately we are not able to ship out orders for specific Saturday deliveries. During peak season carriers suspend their delivery guarantees and delays are common.
Same Day Shipping:
We strive to ship out every order same day if the order is placed by 2:00pm MST. If not, the order will ship out the next business day. Orders with custom powder coating (SX Colors) can take up to 1-4 business days to coat, inspect and pack so please be aware of this. Selecting overnight shipping method or rush fee will not ensure that your order ships same day and is not guaranteed.
If a shipped order is refused or returned undelivered there will be a mandatory 20% restocking fee, a $20.00 Return Service Fee and no refund on the shipping cost. Please be aware that refusal is significantly more expensive then using your own carrier and is NOT recommended.
All packages are fully insured at no additional charge.
If you receive a damaged package, you must notify us within 48 hours of receipt. Sending back damaged merchandise voids the shipping insurance and no credit will be given. Damaged packages must be held for ten days with original packaging for carrier inspection. All packaging and packing materials must be kept for this inspection.
If your package is marked delivered and not received, please contact firstname.lastname@example.org immediately for further assistance.
For international customers please reference this page for duties/tax information.
Returns Policy for New Products:
Returns will not be accepted without an RMA number provided from email@example.com.
Products returned for credit must be received within 30 days of invoice date and a 15% restocking fee may apply. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
All returned items must be in like new condition with all related parts including screws, manuals, etc. If you have lost, thrown away, scratched or opened sealed boxes or bags – a higher restock fee may apply upwards of 50%. Products that have had fluid ran through them are subject to these higher restock fees.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded this includes B-Stock and Used/Open Box Products.
If a customer is misleading about the defect and evidence of incorrect install/use or tampering has occurred, the return my denied and a higher restock fee may be assessed or the return may be completely denied. A qualified PrimoChill.com technician will test each returned product for defects.
PrimoChill.com will not assess a restocking fee for defective products.
Customers are responsible for ALL return shipping charges on merchandise for any reason. Unless otherwise noted, shipping on products and returns is non-refundable, and returning a product comes at the expense of the customer. Customer will be responsible for paying shipping products/orders back to PrimoChill.com. For no reason do we refund the outbound shipping cost.
The GPU support bracket required cutting to accommodate a motherboard with a built-in io-shield. The screws supplied to attach the side radiator mounts where too short and needed to be replaced with longer ones. New mounting holes need to be drilled for the flexible fan arm if it is being used with an EATX motherboard. Also don't follow the wiring instructions for the Vandal switches for the power button or it will power down 5 seconds after it Powers up. A 360 mm radiator does not fit on the sides nor the back but can be attached to the bottom mount. Other than all that it's well built and looks really cool. Works really well if you're only using 240 or 280 mm radiators.
came with hollow silicone bending tube in which you can not make tight bends with your listing does not specify which it comes with but in pic on the listing shows the solid bending tube
Great price and the tubing looks great. Very easy to work with and bend. I highly recommend it.
This package is a great value, and the fitting look awesome!
Most distros look the same but this one has a unique look to it that i centered my build around.