We highly recommend visiting https://keepingit.cool/vue before purchasing this product so you are aware of all the incompatibilities as well as the limits of Vue usage.
PrimoChill’s Vue was specifically developed for that experienced user looking to create an unrivaled aesthetic in their liquid cooled PC. It’s an environmentally friendly fluid that combats issues typically seen in other watercooling fluids. Vue's exclusive water-based formulation allows it to stay suspended longer allowing longevity and an easy flush to any system. With its unique visual traits, Vue is sure to bring another dimension to any loop.
PrimoPrep is a mandatory system prep and must be used prior to filling your system with this Vue product, this is why it is included with your purchase.
We strive to provide the most accurate photos for color representation. With this in mind, different lighting, viewing monitors and screen resolutions, as well as settings may give a different variation of the actual color. PrimoChill cannot accept returns on coolant based on perceived color.WARNING: Use of this product with aluminum components (such as aluminum constructed radiators) is not recommended and will void the fluid warranty. PrimoChill will not support or replace fluids used with an aluminum component including radiators.
VUE is a water-based formulation that if left to the elements can freeze. Please keep this in mind when deciding on delivery service.
- Water-based fluid
- Non-toxic & environmentally friendly
- Handmade in small batches for unmatched quality control
- Flushes clean from loop
- Visual indicator useful to illustrate fluids flow patterns
- Includes Natural microbial growth combatant
- Includes Non Toxic Corrosion inhibitors
- Bottle Size: 32 fluid ounces
- PrimoPrep: 2oz bottle mixes with 32oz distilled or DI water
- Shelf Life: 6 Months (From Purchase Date)
- Mix Ratio: None-Ready to use
We highly recommend visiting https://keepingit.cool/vue-incompatibility as it is continually updated with known compatibility issues.
- Additives / Fluids: VUE (same color only).
- Do not mix ANY additional additives, coolants or silver coils with Vue. This will change the formulation of Vue causing undesirable results.
- Vue is NOT compatible with Mayhems Pastel fluid. Results may vary even after a full system flush if your loop previously had Mayhems pastel.
- Not compatible with any aluminum components including radiators.
- Safe to use with all rubber gaskets, acrylic tubing, pvc tubing, petg tubing, glass tubing, as well as nickel and copper components.
- Use of certain cleaners and coolants (such as Mayhems Blitz,Thermaltake C1000 or EK Cryofuel) in your loop prior to VUE require extensive cleaning due to coating of the components. Vue should be used at your own risk only after extensive cleaning.
- Any Wetted Aluminum
- Thermaltake RL Series - Radiators
- EK Aluminum Kits
- Enermax - NEOChanger Reservoir
- X4 Photon Reservoir/Pump Combo
- Fittings w/ finished internals (black or coloring in contact with coolant)
PLEASE BE SURE TO READ ALL THE WARNINGS BELOW TO AVOID VOIDING YOUR WARRANTY.
PrimoChill has gone to great lengths to make Vue as easy to use as possible, but please keep in mind that Vue is for experienced users looking for that extra aesthetic and requires more attention and maintenance. During the filling of your loop, induction of any air is NOT recommended. Allowing the pump to suck air into the loop or running it dry may cause PrimoChill Vue to break down and fail. Slowly add PrimoChill Vue to your system to make sure you are not adding any additional air into the system. It’s recommended to have direct manual control over the speed/power of your pump when adding PrimoChill Vue to your loop. Run it at a medium-low speed with the ability to turn off the pump quickly if necessary. Cycling your pump on and off during the filling process will help in reducing the amount of air that you allow into the system.
For best results, use Vue with a newly built watercooling loop. If this is not possible, first ensure that each component is thoroughly cleaned by hand and dried. Please visit our cleaning guide @ https://keepingit.cool/vue-cleaning-guide
Vue has a HIGH attraction to dyes. It's possible that Vue may leach old dyes out of components that had previous dyed coolants ran through them (radiators in particular). No amount of flushing with water will remove all previous dyes. This may result in Vue changing color slightly. For best results flush your system with PrimoChill System ReBoot prior to using VUE in existing systems that contained dyed coolant.
Continuous circulating VUE 24/7 will breakdown Vue quickly causing loss in effect as well as possible build up in the system. Do not run Vue 24/7. Continuous circulating VUE 24/7 will severely decrease lifespan. Turn the pump off when system not in use. Vue should not be moving for more than 8 hours continuously.
Please be advised that the color and texture of Vue may change slightly compared to the fluid in the bottle over time once you put it in your loop. Vue may develop clear areas in the top of the reservoir and tubes as it reacts with metals and chemicals in your loop resulting in a slightly thicker fluid. This will not impact the performance of Vue. Running the pump will return Vue to its original state.
This product is NOT intended to be used in conjunction with any other coolant or additive. Vue contains biological inhibitors so no additional coolant or additives are needed. Adding anything extra could result in adverse effects and will void all support and warranty. Please keep a close eye on the fluid and parts in your loop. Drain and inspect immediately if any sign of growth or corrosion develops. PrimoChill recommends replacing Vue every 4-6 months (or sooner) for best results!
PrimoChill is not responsible for any hardware damage. Use at your own risk.
Prep instructions: Please read warning tab before using Vue.
Below are MANDATORY steps for using Vue in your system not following these steps will lead to a break down of Vue and a system tear down may be needed:
Adding Vue To A New Loop - 2 Step Process:
Using PrimoPrep to get your system ready for Vue.
Step 1: Fill system with PrimoChill PrimoPrep and run for minimum of 72hrs.
Step 2: Drain and Flush with Distilled or DI water, flush thoroughly.
Switching To Vue In A Pre-existing Loop - 3 Step Process:
If you are changing out your current coolant with Vue then please follow the instructions below.
Step 1: Flush system with PrimoChill System Reboot.
Step 2. Drain and Fill with PrimoChill PrimoPrep and run for minimum of 72hrs.
Step 3: Drain and Flush with Distilled or DI water, flush thoroughly.
Please view our Filling Guide here.
Shipping & Returns
Same Day Shipping
We strive to ship out every order same day if the order is placed by 2:00pm MST. If not, the order will ship out the next business day.
We ship via UPS, USPS and for international orders we ship via DHL.
Air shipments will be delivered on the normal business day scheduling provided via UPS. Unfortunately we are not able to ship out orders for specific Saturday deliveries. During peak season carriers suspend their delivery guarantees.
If your package is marked delivered and not received, please contact email@example.com immediately for further assistance.
For no reason do we refund the outbound shipping cost.
For international customers please reference this page for duties/tax information.
Customers are responsible for ALL return shipping charges on merchandise for any reason. Unless otherwise noted, shipping on products and returns is non-refundable, and returning a product comes at the expense of the customer. Customer will be responsible for paying shipping products/orders back to PrimoChill.com.
Please ship using a carrier that provides a tracking number, insurance and proof of delivery. PrimoChill.com is not responsible for return items lost by the carrier. Valid proof of delivery must include the receipt signature of an authorized PrimoChill.com employee.
Damaged Items: All packages are fully insured at no additional charge.
If you receive a damaged package, you must notify us within 48 hours of receipt. Sending back damaged merchandise voids the shipping insurance and no credit will be given. Damaged packages must be held for five days with original packaging for carrier inspection. All packaging and packing materials must be kept for this inspection.
If a shipped order is refused or returned undelivered there will be a mandatory 20% restocking fee, a $12.00 Service Fee and no refund on the shipping cost.
Products returned for credit must be received within 20 days of invoice date and a 20% restocking fee will apply. If 20 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
All returned items must be in like new condition with all related parts including screws, manuals, etc. If you have lost, thrown away, scratched or opened sealed boxes or bags – a higher restock fee may apply upwards of 50%. Products that have had fluid ran through them are subject to these higher restock fees.
If a customer is misleading about the defect and evidence of incorrect install/use or tampering has occurred, the return my denied and a higher restock fee may be assessed or the return may be completely denied. A qualified PrimoChill.com technician will test each returned product for defects.
PrimoChill.com will not assess a restocking fee for defective products.
Any and all orders over $100.00USD that are cancelled will have a 10% restock fee assessed, unless an in-store credit is issued for future purchases, then the restock fee is waived.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded this includes B-Stock products.
Returns will not be accepted without an RMA number provided from firstname.lastname@example.org.