"Excellent customer service."
There was a mistake in the size of a part that was sent to me. Contacted PrimoChill through their website and was contacted very quickly by phone.
They apologized for the mistake and immediately placed an order to correct the error. No cost to me and the rep was friendly, funny, and made this a simple process. Great products that are back by excellent customer service.
Mistakes happen, and PrimoChill knows how to correct them. I Highly recommend this company. I've trusted my last two builds with their products and I haven't been let down.